Sales Policy

Effective Date: January 16, 2025

At GemsHue!, we are committed to offering high-quality products and exceptional service to our customers. Our Sales Policy outlines the terms and conditions that apply to purchases made through our website, gemsshue.com. By making a purchase, you agree to the following terms.

1. Order Acceptance

  • All orders placed through our website are subject to acceptance by GemsHue!.
  • We reserve the right to refuse or cancel any order at our discretion, including orders that are suspected of being fraudulent, contain errors, or are unavailable.
  • Once your order is confirmed, you will receive an email confirming receipt. However, this does not signify acceptance of the order.

2. Pricing

  • All prices are listed in USD and are subject to change without notice.
  • Prices may vary based on promotions, discounts, and product availability.
  • Taxes, shipping, and handling fees are additional charges and are calculated during checkout.
  • In the event of a pricing error, we reserve the right to cancel or correct the order before shipment. If the order is canceled, a full refund will be issued.

3. Payment

  • Payments for orders must be made through the payment methods available at checkout, including credit cards, debit cards, and other payment systems.
  • By providing payment information, you authorize us to charge the total purchase amount, including taxes, shipping, and handling fees.

4. Shipping and Delivery

  • Shipping times vary based on the delivery address and shipping method selected at checkout.
  • We strive to process and ship orders as quickly as possible, typically within 1–3 business days of order confirmation.
  • We are not responsible for delays caused by shipping carriers or incorrect shipping information provided by customers.

5. Product Availability

  • Product availability is subject to change and we cannot guarantee that all items listed on our website are in stock at the time of your order.
  • If an item is out of stock or unavailable, we will notify you and either offer an alternative or issue a refund for that item.

6. Order Modifications and Cancellations

  • Once an order is placed, it is processed quickly to ensure timely shipping, so we may not be able to modify or cancel an order after it has been submitted.
  • If you wish to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate, but cannot guarantee any changes after the order is confirmed.

7. Returns and Refunds

  • Our Refund and Returns Policy applies to all purchases made through our website. Please review the policy for more details on how to initiate a return or request a refund.

8. Product Descriptions

  • We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the product descriptions, images, or other content on our website are error-free or complete.
  • The colors of products displayed on our website may differ slightly due to variations in monitor settings or other factors.

9. Customer Responsibility

  • You are responsible for providing accurate and complete information when making a purchase, including shipping address and contact details.
  • If an order is returned to us due to incorrect or incomplete address information, you will be responsible for any additional shipping fees.

10. Legal Compliance

  • By making a purchase, you agree to comply with all applicable laws and regulations regarding the use of our products, including local laws in your jurisdiction.

11. Changes to Sales Policy

  • We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

12. Contact Us

If you have any questions about our Sales Policy or need assistance with your order, please contact us at:

GemsHue!
2883 Tuna Street, Holcomb, Kansas, United States
Phone: 810-772-4362
Email: info@gemsshue.com